Refund policy

HOW TO START A RETURN
Upon receipt of your return request, we'll automatically generate your return label and send it to you by e-mail. Unless the product is defective, the purchased items have to be returned at the buyer’s expense.

International orders
International orders are not eligible for return but, under certain circumstances, eligible for a full or partial refund at our discretion.

RETURN TO SENDER
We're happy to ship back packages that are returned as non-deliverable to our warehouse—we just ask that you pay again for shipping. Please e-mail us at info@spinaorganics.com to start the process and let us know if you prefer to have the items sent to a different address, or if you have any questions. We'd hate for you to miss your package again!

NEED MORE HELP?
Contact us with any questions at info@spinaorganics.com. We’ll be very glad to help!